Internal corporate social responsibility and employees’ performance of selected deposit money banks in Ado-Ekiti, Nigeria
Year: 2025
Type: article
Study design: Observational Study
Abstract: This study examines the impact of Internal Corporate Social Responsibility (ICSR) on employee performance in selected deposit money banks in Ado-Ekiti, Nigeria. Four research objectives, research questions and five hypotheses were considered for the study respectively. Four key components of ICSR which are skill development, working conditions, empowerment, and employment stability were analyzed in relation to employee performance metrics such as job satisfaction, commitment, and engagement. A descriptive and explanatory research design was adopted, and data were collected from a sample of 303 bank employees using stratified and simple random sampling techniques. The Statistical Package for Social Sciences (SPSS) was used for data analysis, employing both descriptive statistics and multiple regression analysis to test five hypotheses. The study is anchored on Stakeholder Theory and Social Exchange Theory, which explains the relationship between organizational care and employee outcomes. Results showed that all ICSR variables significantly and positively influence employee performance, with empowerment having the strongest effect and employment stability the least. The study concludes that strategic investment in internal CSR initiatives leads to enhanced employee outcomes. It recommends that banks adopt consistent skill development programs, prioritize healthy work environments, involve employees in decision-making, and ensure job stability through transparent employment practices.
Source: Economy
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
Funder: Tertiary Education Trust Fund
OpenAlex ID: W4411505583