Work

Human Resource Strategy Development in Facing Challenges Digital Transformation: Case Study of PT Telkom Indonesia

Year: 2025

Type: article

Abstract: Digital transformation is a strategic challenge for PT Telkom Indonesia in the midst of global technological disruption. This study aims to evaluate the human resource (HR) development strategy implemented by the company in supporting the transformation process. Through the literature study method, this research highlights various approaches taken by Telkom, such as strengthening digital competencies through Telkom Corporate University, implementing a digital work culture, developing digital leadership, and adaptive and sustainable talent management. However, the implementation of these strategies faces various challenges, including intergenerational competency gaps, resistance to change, and limited training budgets. The results of the study provide a comprehensive overview of the importance of integration between technology and HR readiness in facing digital transformation, and offer best practices for the SOE sector and other industries.

Source: Jurnal Bisnis dan Komunikasi Digital

DOI: 10.47134/jbkd.v2i4.4405

Authors: Naufal Zaka Putra Gifa, Muhammad Bintang Rizke, Susanti Ratna Sari, Nur Diana Rahmawati, Farah Febrina Yofianka, Faizah Ats Tsaniyah, Siti Ajeng Ayu, Rusdi Hidayat N, Maharani Ikaningtyas

Institution: University of Pembangunan Nasional Veteran Jawa Timur

Language: English

Topic: Corporate Management and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W4411591820

FWCI:

Cites: 6

Cited by:

Related to: 10