Work

Gap Analysis of Crm Perceptions Between Banks and Customers in Armenia

Year: 2025

Type: article

Study design: Observational Study

Source: Проблемы социально-экономического развития поиски перспективы решения

DOI: 10.61546/25792679-2025.1.12-pl-28

Authors: Khoren Mkhitaryan, Gor Harutyunyan

Institution: Armenian State University of Economics

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4411652175

FWCI:

Cites: 7

Cited by:

Related to: 10