Work

Features of applying the customer satisfaction index (CSI) in business modelling, strategic planning, and strategic management

Year: 2025

Type: conference-paper

DOI: 10.61726/8260.2025.53.34.001

Author: A. Kolyada

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4411748369

FWCI:

Cites: 5

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Related to: 10