Work

Uncanny Guide? The impact of AI on the museum experience

Year: 2025
Type: conference-paper
Abstract: In memory of Slavko Milekic (1955–2024) This paper explores the use of advanced voice-based AI technology, specifically ChatGPT in interactive mode, as a potentially innovative application for enhancing visitor engagement in museum contexts. A focus of the paper is a case study conducted at the Accademia Carrara in Bergamo in February 2025 which evaluated the implementation of an AI-driven interactive virtual guide designed to assist and inform visitors.
Institution: IULM University
Language: English
Subfield: Museology
Open Access status: hybrid
OpenAlex ID: W4411914753
FWCI:
Cites: 21
Cited by:
Related to: 10