Implementation Of The National Health Insurance Policy Within The Banggai District Health Office
Year: 2025
Type: article
Abstract: The National Health Insurance Program (Jaminan Kesehatan Nasional, JKN) in Banggai Regency shows several problems in its implementation process. These issues include an insufficient number of health workers as well as inadequate facilities and infrastructure in direct health service units, which result in suboptimal services for JKN participants. Considering these existing phenomena, the author conducted this research to analyze the implementation of the National Health Insurance Program policy in Banggai Regency. The research sites included the Banggai Regency Health Office, Luwuk Regional Public Hospital (RSUD Luwuk), and selected community health centers (Puskesmas) in Banggai Regency. The theory used is the public policy implementation theory by Van Metter and Van Horn (Agustino, 2006:161-163). This research employed a qualitative approach, with informants selected through purposive sampling techniques. A total of seven (7) informants participated in the study. Data collection techniques consisted of observation, interviews, and document studies. Based on the research findings, it can be concluded that the implementation process of the National Health Insurance Program in the Banggai Regency Health Office has not been fully effective. This is due to one of the six policy implementation indicators not being well executed, namely, the availability of resources. The other five indicators—policy standards and objectives, characteristics of the implementing agencies, the disposition of implementers, inter-organizational communication and implementers’ activities, and the economic, social, and political environment—show conditions that have been running effectively.
Source: Public Policy Journal
Language: English
Subfield: Finance
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4411918505