Work

Sentiment Analysis in Customer Relationship Management: Enhancing ERP Systems with Natural Language Processing

Year: 2024

Type: conference-paper

Source: International Conference on Advances in Computing, Communication and Materials (ICACCM)

DOI: 10.1109/icaccm61117.2024.11059014

Authors: D David Winster Praveenraj, Ammar Hameed Shnain, Sachindra Kumar Jain, S.Devi, Chippy Mohan, Balaram Bora

Institutions: Christ University, Islamic University of Najaf, Aditya Institute of Technology and Management

Language: English

Topic: Sentiment Analysis and Opinion Mining

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4411949158

FWCI: 0.588

Cites: 13

Cited by: 2

Related to: 10