Servant Leadership, Psychological Empowerment, Employee Engagement and Turnover Intention: A Multi-Mediation Model
Year: 2025
Type: article
Study design: Observational Study
Abstract: The study aims to examine the impact of servant leadership on turnover intention through psychological empowerment and employee engagement using a multi-mediation model. Data was collected from 211 employees working in multinational organizations in the Delhi-NCR region via a structured questionnaire employing a stratified random sampling method. SPSS 21 and AMOS 24 were used to analyse the data. The findings of the study reflect that in India, servant leadership may not be directly useful in reducing turnover intention; however, it can be diminished when mediated by psychological empowerment and employee engagement.
DOI: 10.64252/9qxr5q68
Authors: Ms. Dipanwita Biswas, Dr. Seema Singh, Dr. Sunil Verma
Institutions: Amity University, University of Delhi
Language: English
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4412022083
