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A Study on Factors for Improving Foreign Exchange Services of Financial Institutions Based on the Kano Model

Year: 2025

Type: article

Study design: Observational Study

Source: The Journal of Internet Electronic Commerce Resarch

DOI: 10.37272/jiecr.2025.6.25.3.1

Authors: SeungYin Ha, InHye Lee

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4412387035

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