Work

Development of Tour Guide Competence as an Effort to Support Sustainable Tourism Based on Cultural Heritage in Leang-Leang Prehistoric Park, Maros Regency, South Sulawesi

Year: 2025
Type: article
Abstract: This study aims to describe the characteristics and competencies of local tour guides in the Leang-Leang Prehistoric Park, Maros Regency and evaluate the competency development programs implemented. The method used is qualitative descriptive with data collection techniques in the form of observation, interviews, literature studies, and documentation. The results of the study show that most of the tour guides are local residents who do not have formal training or certification as a guide. The main weaknesses are in the aspects of communication, the use of foreign languages, and the delivery of interpretation. The absence of a structured development program is the main obstacle in improving service quality. Therefore, there is a need for sustainable training and certification programs as well as synergy between stakeholders in supporting the professionalism of tour guides in this culturally and historically-based area.
Language: English
Open Access status: diamond
OpenAlex ID: W4412416700
FWCI: 1.773
Cites: 12
Cited by: 1
Related to: 10