Work

Transforming Customer Service in Mobile Banking: The Role of AI-Powered Chatbot

Year: 2025

Type: conference-paper

Source: International Conference on Artificial Intelligence, Robotics and Control (AIRC)

DOI: 10.1109/airc64931.2025.11077483

Authors: Malvika Souran, Ravindra Singh Shah

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4412446479

FWCI: 1.982

Cites: 24

Cited by: 2

Related to: 10