Work

Critical success factors for metaverse implementation in the service industry: A hybrid ISM-DEMATEL approach

Year: 2025

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2025.104424

Authors: Ming Chi, Shenghua Ren, Yongshun Xu, Yanli Chen, Yuetong Wu

Institution: Hainan University

Language: English

Topic: Digital Innovation in Industries

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

Funders: National Natural Science Foundation of China, Natural Science Foundation of Hainan Province

Awards: G1265057340, BIM与区块链技术整合及其对可持续项目绩效影响机理研究, 企业数字技术应用“阴暗面”的影响因素及其对员工创新绩效影响研究：基于人与技术的冲突视角, G6404399053, G871080088

OpenAlex ID: W4412446809

FWCI: 22.05

Cites: 67

Cited by: 19

Related to: 10