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Интеграция системы поддержки с обратной связью в веб-ориентированную медицинскую платформу: архитектура, реализация и инженерные эксперименты

Year: 2025
Type: article
Abstract: This paper presents the architecture and implementation of a feedback support subsystem integrated into a previously developed web-oriented platform for managing medical research data. The proposed solution enables both automatic and semi-automatic error registration, as well as structured interaction between users and the support team within a closed-loop quality improvement cycle. Additionally, the paper reports the results of engineering experiments conducted to assess the system’s resilience and scalability.
Language: English
Subfield: Software
Open Access status: diamond
OpenAlex ID: W4412535217
FWCI:
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Related to: 10