Work

Modelling and analysis of VoIP call centre server performance with impatient callers, re-service, service interruption and buffer search

Year: 2025

Type: article

Source: International Journal of Mathematical Modelling and Numerical Optimisation

DOI: 10.1504/ijmmno.2025.147577

Authors: R. Preena, D. Sumitha

Institution: Avinashilingam University

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4412561727

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