Work

AI-powered chatbots for customer service: Effectiveness and user satisfaction

Year: 2025

Type: article

Study design: Observational Study

Source: i-manager's Journal on Data Science & Big Data Analytics (JDS).

DOI: 10.26634/jds.3.1.21278

Authors: Reshma S. Angelin, P. Jesintha

Institution: Women's Christian College

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W4412584340

FWCI:

Cites: 4

Cited by:

Related to: 10