The CSFs for the implementation of ERP systems and the potential impact on management control - a case study of the SCAEK company
Year: 2025
Type: article
Abstract: Research Question:What are the critical success factors (CSFs) for implementing ERP systems, and how would a successful ERP implementation impact management control in one of the Algerian leading cement companies (SCAEK: Société des Ciments de Aïn El Kebira)?Motivation: Identifying the main reasons of previous ERP implementation failure in the cement company of Ain El-Kebira.Also, determining the critical success factors for ERP implementation in the case study company.In addition, to explore the potential impact of the successful ERP implementation on management control function within the company.Idea: By providing a literature review and a case study, this paper examines the failing experience of ERP implementation in an Algerian company, identifies the critical factors for future ERP implementation, and examines the possible impact that such a system (ERP) may bring for the management control (MC) function of the company. Data:The data was collected from an Algerian well-known cement company.Tools: The semi-structured interviews were used to collect the data, which were first audiotaped and then manually transcribed and summarized into the case study. Findings:The study reveals that the main reasons behind the failure of ERP implementation in the case company align closely with challenges commonly discussed in the literature.
Authors: Farid Latreche, Fatima Berarma
Institution: University Ferhat Abbas of Setif
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4412640455