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The Impact of Parcel Delivery Service Quality on Customer Loyalty : Focusing on the Chinese Parcel Industry

Year: 2025

Type: article

Study design: Observational Study

DOI: 10.17825/klr.2025.35.3.179

Authors: Chun-Wei Wang, Young-Hyo Ahn

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4412648232

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