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Exploring AI-Driven Innovations in Administrative Management Services

Year: 2025
Type: article
Abstract: This paper focuses on the innovation of administrative management services driven by artificial intelligence (AI) technologies. It begins by explaining the fundamental concepts of AI and analyzing its key capabilities in simulating human intelligence. The study then examines the traditional models of administrative management services and the challenges they face, such as low efficiency and information silos. Subsequently, it explores innovative approaches to applying AI in process optimization, decision support, personalized service delivery, and integrated applications. Typical application scenarios, including government consultation, administrative approval, and public service provision, are also discussed. The aim is to provide both theoretical insights and practical guidance for enhancing the effectiveness and quality of administrative management services through AI.
Author: Ming-Hui Ma
Language: English
Open Access status: hybrid
OpenAlex ID: W4412689679
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