The Impact of Workload and Perceived Organizational Support on Work-life Balance With Job Satisfaction as an Intervening Variable
Year: 2025
Type: article
Study design: Observational Study
Abstract: Workload, perceived organizational support, and job satisfaction play crucial roles in enhancing employees' work-life balance. The purpose of this study is to analyze the effects of workload and perceived organizational support on work-life balance, with job satisfaction as an intervening variable. This research using a quantitative method, using SmartPLS 4 and SPSS for data processing. Data were collected through online electronic questionnaires and interviews with several employees. The study involved 130 employees as population, selected using a stratified sampling method. Path analysis was utilized for data analysis. Workload has a significant negative effect on work-life balance. Perceived organizational support does not significantly influence work-life balance. Job satisfaction has a significant positive effect on work-life balance. Workload has a significant negative effect on job satisfaction. Perceived organizational support has a significant positive effect on job satisfaction. Job satisfaction mediates the impact of workload on work-life balance. Job satisfaction mediates the impact of perceived organizational support on work-life balance. The authors suggest that research on work-life balance can use variabels other than workload, perceived organizational support, and job satisfaction to reveal other contributions outside of these variables.
Authors: Raihan Akbar Murtadho, Dicky Wisnu Usdek Riyanto, Rizki Febriani
Institution: Universitas Muhammadiyah Malang
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4412707139