Work

Employee engagement, job satisfaction, organizational culture, and servant leadership as drivers of worker productivity

Year: 2025

Type: article

Abstract: Organizational success is closely associated with their resources, especially human resources. In this respect, more competent human resources have higher productivity. Consequently, human resource management (HRM) is critical in organizations and requires appropriate leadership and organizational culture. Accordingly, this study seeks to investigate the roles of Servant Leadership (SL) and Organizational Culture (OC) on Employee Job Satisfaction (JS). This quantitative study analyzes causal relationships from data obtained from 147 responses with five-point Likert scales. Data was collected through a questionnaire instrument consisting of three types of demographic data and twenty statements in the questionnaire. We utilized SPSS and AMOS programs with the Structural Equation Modeling (SEM) Analysis tool. The results reveal that organizational culture and servant leadership positively affect job satisfaction, while job satisfaction positively affects employee engagement and work productivity. However, the hypothesis predicting that employee engagement affects work productivity is not empirically supported. Overall, our study offers a direction on how organizational policies strategically improve employee productivity through servant leadership, organizational culture, and employee job satisfaction.

Source: Jurnal Ekonomi dan Bisnis

DOI: 10.24914/jeb.v28i1.12650

Authors: Mikhriani, Ahmad Dani Virsal, Suddin Lada

Institutions: Sunan Kalijaga State Islamic University Yogyakarta, Universiti of Malaysia Sabah

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: gold

Estimated APC paid: $65