Work

Role of customer satisfaction and its impact on customer trust and switching cost to educational mobile apps

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Knowledge-Based Development

DOI: 10.1504/ijkbd.2025.147844

Authors: Renuga Krishnaraj, Thangaraja Arumugam

Institution: Vellore Institute of Technology University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W4412958196

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