Work

From Reliance to Satisfaction: Trust in Chatbots as the Mediating Force in Low-Cost Airline Websites

Year: 2025

Type: conference-paper

Study design: Observational Study

Source: International Conference on e-Education, e-Business, e-Management and e-Learning

DOI: 10.1109/ic4e65071.2025.11075381

Authors: Alyssa Ayen Quililan, Charlene A. Cervantes, Danica M. Sayco, Lucky Boy M. Alcala, Jennifer Z. Hernandez, Joel M. Cuadra, Leticia C. Gamad

Institution: National University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4413088035

FWCI: 5.294

Cites: 13

Cited by: 5

Related to: 10