Work

Customer Sentiment Analysis on OTA Platforms: Insights for Enhanced User Experience and Service Optimization

Year: 2025

Type: conference-paper

Source: International Conference on Electronics Representation and Algorithm (ICERA)

DOI: 10.1109/icera66156.2025.11087277

Authors: Laurentia Alyssa Castilani, Tuga Mauritsius

Institution: Binus University

Language: English

Topic: Sentiment Analysis and Opinion Mining

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

Funder: Binus University

OpenAlex ID: W4413096119

FWCI:

Cites: 30

Cited by:

Related to: 10