Work

The Future of Crisis Services: Clarifying Accountability, Improving Coordination, and Promoting Sustainability

Year: 2025

Type: article

Abstract: Behavioral health crisis services, which include the 988 Suicide and Crisis Lifeline, mobile crisis teams, and crisis stabilization facilities, among others, are commonly delivered by disparate providers and networks, ranging from public health systems and local government entities to private and nonprofit providers. This fragmentation often leads to unclear crisis service accountability, which in turn leads to inefficiencies, treatment disparities, and poor health outcomes. To improve crisis services broadly, care should be centralized and delivered primarily at the population level in a defined geographic area under the auspices of a clearly recognized accountable entity.

Source: Psychiatric Services

DOI: 10.1176/appi.ps.20240542

Authors: Andrew D. Carlo, Matthew L. Goldman

Institutions: Northwestern University, University of Washington, King County Department of Community and Human Services

Language: English

Topic: Psychiatric care and mental health services

Subfield: Clinical Psychology

Field: Psychology

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: bronze

Funder: Otsuka Pharmaceutical