The Use of Artificial Intelligence in Personalised Airline Services
Year: 2025
Type: article
Abstract: In today’s competitive airline industry, providing personalised services to passengers is becoming increasingly important for customer satisfaction and business success. Gopal Ranganathan from Quad Optima Analytics has developed an innovative artificial intelligence system to help airline executives implement and govern personalisation programmes. This cutting-edge technology aims to increase profits by tailoring services to individual customers while maintaining sound revenue management principles.
Author: Gopal Ranganathan
Language: English
Domain: Social Sciences
Open Access status: gold
OpenAlex ID: W4413162680