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Ethical culture, employee ethical behaviour and customer perceived ethicality in banking industry: a multiple mediation model

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Process Management and Benchmarking

DOI: 10.1504/ijpmb.2025.147987

Authors: Swati Soni, Gunjan Sharma, Priyansh Singh Yadav, Sanjeet Singh, Rajveer Singh Thakur, Umang Sharma, Ahmed Alkhayyat

Institutions: Jaipuria Institute of Management, GLA University, University of Sheffield, Islamic University of Najaf

Language: English

Topic: Ethics in Business and Education

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4413167100

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