Development of a Customer Satisfaction Evaluation Model for Medical Device After-Sales Service from the Perspective of In Vitro Diagnostic Equipment Users: Focusing on the Entropy Weight Method and Fuzzy Analytic Hierarchy Process
Year: 2025
Type: article
Source: Journal of Business Convergence
Authors: Cheng Cheng, Hyn Soo Jung, Oh Yeon Hwang
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W4413180475
