Year: 2025
Type: article
Abstract: The terrain of financial operations is taking a new form with smart automation transforming how accounts payable (AP) operates. Traditional ERP-focused AP models often suffer from inefficiency, erroneousness and low user engagement. We introduce an innovative framework on SAP Business Technology Platform (SAP BTP) and Joule Copilot named the Human-AI Synergy Model for AP Automation (HASMAA). HASMAA includes digital properties, Intelligent Process Automation, natural language interfaces and human-focused decision-making, which raises operational effectiveness, accuracy, and strategy alignment. HASMAA surpasses current state-of-the-art systems in machine translation end-results and out-of-domain evaluation metrics—by lowering processing time needed, minimizing amount of errors yielded, increased user satisfaction and increased coverage of automation. The study addresses the importance of human-AI collaboration, explainable pipelines, and value-based software automation. The findings have theoretical and practical significance for adoption of digital finance change.
Author: Madhusudana Kamballi
Institution: Sri Venkateswara University
Language: English
Subfield: Industrial and Manufacturing Engineering
Field: Engineering
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4413220406