Work Accident Reduction through the Use of the Lean Six Sigma Methodology at a Selected Hospitality Facility in Pasay City
Year: 2025
Type: article
Abstract: Aim: Occupational health and safety (OSH) is critical in safeguarding workers from workplace hazards, preventing occupational diseases, and promoting overall well-being.In the Philippines, Republic Act 11058, enacted in 2017, establishes comprehensive OSH standards, including workers' rights to a safe working environment, the right to refuse unsafe work, and access to personal protective equipment.Despite these regulations, significant workplace accidents and injuries persist, with 38,235 accidents and 46,283 injuries reported in 2017, primarily in the manufacturing sector.The hospitality industry, which includes tourism, gastronomy, entertainment, and accommodation, also faces unique health and safety challenges due to diverse and frequent interactions with potential hazards.Ensuring the health and safety of workers in all work-related processes is a fundamental objective of occupational health and safety (OSH) practices.This research explored the application of the Lean Six Sigma methodology to enhance OSH practices within a hospitality facility in Pasay City.Methodology: An applied research methodology was used in the study.Applied research, according to Bakke and Claudio 2023, is a form of systematic inquiry that focuses on practical, real-world problems.The goal is to solve specific issues or improve existing processes and practices by applying existing theories, knowledge, and methodologies.applied research is directly relevant to practical applications in various fields such as business, education, engineering, health, and social sciences, (Bakke & Claudio, 2023;Drohomeretski et al., 2014).In addition, this study implemented the Lean Six Sigma methodology to reduce work accidents at the selected hospitality facility.Results: The results of this study are divided into five phases, aligned with the DMAIC process of the Lean Six Sigma Methodology, incorporation the necessary tools for process definition and assessment.The first phase, Define, established the scope of the problem by identifying key areas of concern.The second phase, Measure, presented and analyzed Company X's Monthly severity rate and Accident Lost Days per Million for the year 2022.The third phase, Analyze, examined the occurrence of workplace accidents and illnesses, identifying general trends and highlighting potential areas for improvement in the company's accident and incident management practices.The fourth phase, Improve, translated the identified root causes into specific objectives and implemented enhancements to company's accident reduction program.Finally, the Control phase outlined the activities and workplace programs that must be sustained to ensure the continued achievement of workplace accident reduction objectives.Conclusion: Through an in-depth analysis of the root causes, the study identified critical areas for improvement.The development and implementation of a work accident reduction program based on Lean Six Sigma principles led to significant enhancements in working conditions and accident prevention measures.Ultimately, the study demonstrated that the program effectively controlled the occurrence of accidents and reduced their severity, contributing to a safer work environment in the facility.
DOI: 10.63498/etcor433
Language: English
Subfield: Occupational Therapy
Field: Health Professions
Domain: Health Sciences
Open Access status: hybrid
OpenAlex ID: W4413229597