Work

Action Descriptions in Conflictual Conversations: A Study of Turn-Taking and Perception, Application in Contact Centers

Year: 2025

Type: conference-paper

Source: IEEE International Professional Communication Conference (ProComm)

DOI: 10.1109/procomm64814.2025.00035

Author: Thomas Renaudin

Institutions: Centre National de la Recherche Scientifique, Aix-Marseille Université, Laboratoire Parole et Langage

Language: English

Topic: Language, Discourse, Communication Strategies

Subfield: Language and Linguistics

Field: Arts and Humanities

Domain: Social Sciences

Open Access status: closed

Funders: Aix-Marseille Université, College of Natural Resources and Sciences, Humboldt State University

OpenAlex ID: W4413361102

FWCI:

Cites: 21

Cited by:

Related to: 10