Work

Unveiling Service Excellence in the Electrical Sector: A SERVQUAL Odyssey in the Dominican Republic

Year: 2024

Type: conference-paper

DOI: 10.21872/2024iise_6153

Authors: Pontificia Universidad Catolica Madre y Maestra, Giselle Angeles, Lidia Ortiz, Pontificia Universidad Catolica Madre y Maestra, Edwin Hernandez, Pontificia Universidad Catolica Madre y Maestra, Levis Cabrera-Abinader, Pontificia Universidad Catolica Madre y Maestra

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4413419683

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