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Enhancing menu upselling through human and robotic recommenders: the role of source and message credibility

Year: 2025

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-02-2025-0202

Authors: Hong Ngoc Nguyen, Ahmet Bulent Ozturk, Murat Hancer

Institutions: University of Central Florida, University of Economics Ho Chi Minh City

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4413436849

FWCI: 0.825

Cites: 66

Cited by: 2

Related to: 10