Year: 2025
Type: article
Abstract: In the era of digital transformation, Artificial Intelligence (AI) is reshaping supply chain operations through predictive analytics, real-time decision-making, automation, and enhanced customer responsiveness. However, the integration of AI into supply chain innovation requires not only technological readiness but also strategic alignment with Human Resource Management (HRM) practices. This paper proposes a conceptual framework that explores the interlinkages between AI-driven supply chain innovation and HRM integration. Drawing upon multidisciplinary literature in supply chain management, AI, and strategic HRM, the study outlines how HRM can facilitate organizational agility, workforce reskilling, and talent development to support AI implementation in supply chains. The paper identifies key enablers and barriers, highlights the role of HR in change management, and offers recommendations for fostering a collaborative environment that supports technological innovation. By bridging the gap between technological advancement and human capability, this framework aims to guide practitioners and researchers in designing sustainable, AI-powered supply chains with a robust human capital foundation. The findings have significant implications for HR leaders, supply chain strategists, and policymakers involved in the digital transformation journey.
Author: Dr. Neeraja Kalluri
Institution: Narsee Monjee Institute of Management Studies
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4413702350