Examining the Efficiency of Fuel Management on Service Delivery within Local Authorities in Zimbabwe
Year: 2025
Type: article
Study design: Observational Study
Abstract: The study sought to examine the efficiency of fuel management on service delivery within local authorities in Zimbabwe. A quantitative methodology accompanied by a 5-point Likert scale questionnaire was deployed to collect data from four local authorities within Harare Metropolitan Province. The stratified random sampling technique was utilized to define the sample of 347 participants, with the aid of RAOSOFT sample size calculator. SPSS (version 20) software was used for analysing data. The study findings indicate that, inefficient fuel management processes significantly contributed to poor service delivery. Also, the results showed a significant positive correlation between efficient fuel management practices and service delivery. It therefore follows that; enhanced service delivery tends to correlate positively with improved fuel management practices. The results suggest that prioritizing efficient fuel management processes optimizes resource allocation which in turn enhance service delivery performance within local authorities. Consequently, the study recommends the implementation of electronic fuel monitoring systems to streamline fuel management process thereby improving transparency and accountability.
Authors: Tenson Kachilala, Marian Tukuta, Maria Tsvere
Institution: Chinhoyi University of Technology
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4413738396