Managing Mental Health Crisis Calls Received by a US Poison Center: A Statewide Collaboration Between the Georgia Poison Center, 911, and 988
Year: 2025
Type: article
Abstract: The Georgia Poison Center developed a protocol for managing mental health crisis cases via iterative feedback with Georgia 911–related emergency medical services and Georgia 988–related mental health services. The Georgia Poison Center managed 533 such cases in 2024 (the year of protocol implementation), of which 45 (8.4%) were transferred to 911. Our study demonstrates that emergency services can effectively develop statewide collaborations to improve mental health outcomes and that poison centers have a vital role in national suicide prevention efforts. ( Am J Public Health. Published online ahead of print August 28, 2025:e1–e4. https://doi.org/10.2105/AJPH.2025.308229 )
Authors: Matthew Robert Dernbach, Stephanie Hon, Gaylord Lopez, Nadine J. Kaslow, Joseph E. Carpenter, Kevin Tanner, Aleisha Rucker-Wright, Dawn Peel, Andrea Corley, Ryan Davis Solis, Tim P. Moran, Brent W. Morgan, Patrick Filkins, Greg Whitaker, Erin Conaway, Brenda Cibulas, Sophie Arkin, Desiree Arnold, Robert J. Geller
Language: English
Subfield: Clinical Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W4413785406