Work

Lost in Digital Transformation: Finding the Golden Thread. Two Approaches Empowering Resource-Constrained Organizations

Year: 2025

Type: conference-paper

Abstract: Digital transformation in resource-constrained organizational contexts presents distinct challenges to the development and acceptance of human-centered technologies. This paper introduces two independent methodological approaches for identifying and integrating socio-technical requirements in such environments: (1) a structured, self-directed approach emphasizing human- and organization-centered design, and (2) a context-sensitive, knowledge-transfer based workshop approach focused on participatory system development. These approaches were validated in small and medium-sized enterprises (SMEs) and are intended to be scalable to other structurally disadvantaged domains. Both contribute to fostering digital diversity by facilitating inclusive, adaptable technology development processes in heterogeneous environments.

DOI: 10.1145/3743049.3748547

Authors: Claudia Graf-Pfohl, Carolin Böhme, Dorothea Schneider

Institutions: Ruhr University Bochum, Technische Universität Dresden

Language: English

Topic: Information Systems Theories and Implementation

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Reduced inequalities, Industry, innovation and infrastructure

Open Access status: gold

OpenAlex ID: W4413789028

FWCI:

Cites: 17

Cited by:

Related to: 10