Impact of high performance work systems on employee turnover intention: a mediating role of burnout of Banking Sector of Pakistan
Year: 2024
Type: article
Study design: Observational Study
Abstract: Employee turnover is a significant concern for organizations, particularly in the dynamic landscape of thebanking sector in Pakistan. This study investigates the impact of high performance work system on turnoverintention, with a focus on the mediating role of burnout. A quantitative approach in the study is used. Based onthe available literature on the variables which are specified in the proposed theoretical model, four researchhypotheses are developed. A sample of 300 employees from various banks in Pakistan participated in the study.Convenience sampling technique was used for data collection. Reliability analysis was conducted beforeproceeding to a detailed analysis of the study. SEM multivariate data analysis technique was used. The analysisrevealed significant associations between the study variabes including high performance work systems, burnoutand turnover intention of employees. The findings underscore the importance of high performance work systemthat prioritize employee well-being and address factors contributing to burnout. By understanding and addressingthese dynamics, organizations in the banking sector of Pakistan can develop targeted interventions to enhanceemployee retention and organizational effectiveness.
Authors: Amna Jalil, Dr. Rauza, Saba Idrees, Dr. Madeha Rauf, Sayyed Muhammad Bilal
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4413907074