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Enhancing Hotel Services in the Industry 6.0 Era: Optimizing Customer Satisfaction through Sentiment Analysis

Year: 2025

Type: conference-paper

Source: International Conference for Emerging Technology (INCET)

DOI: 10.1109/incet64471.2025.11140059

Authors: Zabi Ur Rahaman K, M. Giri

Institution: B.E.S.T Innovation University

Language: English

Topic: Sentiment Analysis and Opinion Mining

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4413978769

FWCI: 15.85

Cites: 19

Cited by: 16

Related to: 10