Work

Customer Satisfaction as a Mediator Between Digital Banking Service Quality and Retention: An Empirical Study in Uttarakhand Cooperative Banks

Year: 2025

Type: article

Study design: Observational Study

Source: International Scientific Journal of Engineering and Management

DOI: 10.55041/isjem05014

Authors: Paras Sabarwal, Dr. Mohit Rastogi

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4413985843

FWCI: 1.313

Cites:

Cited by: 1

Related to: 10