The Mediation Role of Job Satisfaction in the Relationship Between Organizational Performance and Lmx Towards Employee Engagement at Hotel Sisingamangaraja Semarang
Year: 2025
Type: article
Study design: Observational Study
Abstract: This study aims to analyze the influence of employee engagement on organizational performance through the mediation of job satisfaction by considering the role of Leader-Member Exchange (LMX). The research method uses Structural Equation Modeling-Partial Least Squares (SEM-PLS) to analyze data from forty-two employee respondents. The research model consists of four constructs: Employee Engagement, LMX, Job Satisfaction, and Organizational Performance, each measured by reflective indicators. The results of the analysis show that employee engagement has a significant positive effect on job satisfaction, job satisfaction has a positive effect on organizational performance, and LMX has a positive effect on job satisfaction. The findings confirm that job satisfaction plays a mediator in the relationship between employee engagement and organizational performance. The study provides theoretical contributions in understanding the psychological mechanisms that link individual engagement with organizational outcomes, as well as practical implications for management in developing performance improvement strategies through employee engagement programs and quality leadership development. The study's limitations lie in the relatively small sample size, requiring caution in generalizing the results. Future research is recommended to use a larger sample to increase the robustness of the findings. Keywords: Employee Engagement, Job Satisfaction, Organizational Performance, Leader-Member Exchange
DOI: 10.36713/epra23937
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4414007458