Work

Quality, loyalty and repurchase behavior in food convenience stores: use of SOR model

Year: 2025

Type: article

Study design: Observational Study

Source: British Food Journal

DOI: 10.1108/bfj-04-2025-0401

Authors: Roberto Tordoya-Espinoza, Aldo Alvarez-Risco, Victor Guevara-Zavaleta

Institution: Universidad Tecnológica del Perú

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4414116175

FWCI: 8.891

Cites: 61

Cited by: 7

Related to: 10