Work

Customers’ perceived product creativity and innovativeness in robot-service restaurants, and their impact on customer loyalty

Year: 2025

Type: article

Study design: Observational Study

Source: Journal of Hospitality and Tourism Technology

DOI: 10.1108/jhtt-08-2024-0472

Authors: Jonghyeong Kim, Seongseop (Sam) Kim, Zemenu Amare Ayalew, Godfrey Kato

Institutions: Hainan University, Arizona State University, Hong Kong Polytechnic University, Makerere University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4414245453

FWCI: 2.447

Cites: 68

Cited by: 6

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