A Stakeholder-Centric Corporate Social Responsibility Communication Framework: A Responsible Leadership Perspective
Year: 2025
Type: article
Abstract: This study argues that corporate social responsibility (CSR) communication should incorporate responsible leadership (RL) principles to improve stakeholder-centrism and address societal expectations about sustainability, ethics, and organisational accountability. While existing research acknowledges CSR communication, few studies apply an RL lens to promote stakeholder-centric approaches. This conceptual study critically reflected on, holistically conceptualises, and synthesised literature and theories to generate a new perspective on CSR communication. The paper bridges this gap by proposing a conceptual Stakeholder-Centric Corporate Social Responsibility communication (SCCSRC) framework that integrates RL and stakeholder-focused perspectives into CSR communication. The research expands current understanding by redefining CSR communication through RL principles using a systematic and integrative literature review, offering a more engaged and ethical approach to organisation-stakeholder dialogue. Keywords: Corporate Social Responsibility (CSR) Communication, Responsible Leadership (RL), Stakeholder-Centrism, Stakeholder Communication, Stakeholder Engagement
Authors: David Walsh, Janette Hanekom
Institution: University of South Africa
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $100
Funder: University of Oxford
OpenAlex ID: W4414280818