The relationship between coping styles and career adaptability in telecommunications employees: chain mediation of anxiety and general self-efficacy
Year: 2025
Type: article
Study design: Observational Study
Abstract: Objective: The rapid growth of the digital economy demands higher professional competence and adaptability from telecommunications employees. Therefore, it is particularly important to explore the influencing mechanism of career adaptability of telecommunications employees. Methods: A survey was conducted among 9,475 employees of telecommunication companies in 16 cities in Shandong Province using the Simple Coping Style Scale, Depression-Anxiety-Stress Scale, General Self-Efficacy Scale and Career Adaptability Scale. The collected data were processed and analyzed using SPSS 26.0. Mediation analysis was conducted using Hayes' PROCESS macro (Model 6) with bootstrapping. Results: < 0.01). Anxiety and general self-efficacy were identified as mediating factors between coping style and career adaptability, accounting for 4.522 and 28.334% of the total effect, respectively. At the same time, anxiety and general self-efficacy played a chain mediating effect between coping style and career adaptability, accounting for 12.059% of the total effect. Conclusion: This study found that coping style may directly affect career adaptability, and may also affect general self-efficacy through anxiety level, which in turn affects career adaptability. The results emphasize the importance of coping skills, emotion management and self-cognition, which is of great significance for improving the mental health level and career development ability of telecommunications employees.
Source: Frontiers in Public Health
Authors: Zhenyu Pan, Hanzhong Zhang, Xinqing Xu, Jingjing Song, Jinghua Zhu, Jiangang Shao, Yalei Li, Liping Jia
Language: English
Subfield: Safety Research
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $3,801
OpenAlex ID: W4414364602