Peran Komunikasi Organisasi Bagi Pimpinan Menengah di The Highland Park Resort & Hotel Bogor
Year: 2025
Type: article
Abstract: This research analyzes the role and communication styles of middle managers at The Highland Park Resort & Hotel Bogor in managing organizational communication and employee development. Using a qualitative approach with in-depth interviews, observation, and documentation studies, it was found that managers effectively fulfill roles as a mentors, information controllers, external input seekers, and inter-departmental liaisons, while actively avoiding isolation. Regarding communication styles, they combine a responsive and equal approaches, structured communication, dynamic target achievement, and open to team ideas, and rarely use a controlling or avoiding styles. This dynamic and integrated combination of roles and styles enables managers to build strong relationships, manage team dynamics, and create a productive work environment. These findings affirm the importance of adaptive leadership communication for operational efficiency at The Highland Park Resort & Hotel Bogor.
Author: Nadya Annisa Putri
Institution: Universitas Paramadina
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4414378132
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