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Digital Transformation in Fuel Payment and Its Impact on User Experience and Loyalty

Year: 2025

Type: conference-paper

Study design: Observational Study

DOI: 10.1109/iccit65724.2025.11167054

Authors: Amirotul Khoiro, Hasan Ahmadi, Lianna Wijaya, Muhammad Asim Imran, Ade Jamal Mirdad, Ivan Sangkereng

Institutions: Binus University, National University of Sciences and Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4414458761

FWCI:

Cites: 25

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