Work

Determinants of Customer Satisfaction and Behavioral Intentions in Banking Social Media Integration

Year: 2025

Type: conference-paper

Study design: Observational Study

DOI: 10.1109/iccit65724.2025.11166753

Authors: Suryari Purnama, Yuni Awalaturrohmah Solihah, Sri Rahayu, Eka Dian Astuti, Revalina Marvellia Quinsha Aurora, Elina Pebanis

Institutions: Universitas Esa Unggul, Universitas Catur Insan Cendekia Cirebon, Universitas Raharja

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4414464431

FWCI:

Cites: 35

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