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Utilizing Data Analytics for Effective Customer Complaint Analysis in Telecommunications

Year: 2025

Type: conference-paper

Source: International Conference on Artificial Intelligence, Computer, Data Sciences and Applications (ACDSA)

DOI: 10.1109/acdsa65407.2025.11166088

Authors: İsmail Duru, Merve Güllü

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4414464520

FWCI: 3.1

Cites: 18

Cited by: 1

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