Work

Factors Influencing E-Commerce Repurchase Intention Customer Experience E-Service Quality

Year: 2025

Type: conference-paper

Study design: Observational Study

DOI: 10.1109/iccit65724.2025.11166807

Authors: Marvella, Willy Gunadi, Sadie Anne Taylor

Institution: Binus University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4414464624

FWCI: 3.1

Cites: 36

Cited by: 1

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