Year: 2025
Type: article
Study design: Observational Study
Abstract: This study aims to determine the effect of Digitalization and Burnout on Job Satisfaction and the mediating role of Work-Life Balance. This research was conducted using quantitative techniques, and explanatory analysis was used to analyze the data that had been collected. The research was conducted at Malang City and Regency's Human Resources Development Staffing Agency (BKPSDM). The population and sample in this study were 90 ASN employees, and the saturated technique was used as a sampling technique. SmartPLS 3.0 is used to process the collected data. This study found that digitalization and Burnout insignificantly impact job satisfaction. However, work-life balance has a positive and significant impact on job satisfaction. Then, the digitalization of job satisfaction can be mediated by work-life balance. Furthermore, the effect of Burnout on job satisfaction can be mediated by job satisfaction.
Authors: Aulia Zahra, Setiani Setiani
Institution: Universitas Islam Negeri Maulana Malik Ibrahim
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4414576835